Network Engineer
Summary
Network engineer at an IT integrator in Jakarta: implements, maintains, monitors, and troubleshoots customer network devices, provides SLA-based technical support, escalates complex issues, and prepares technical reports. Core stack is Cisco networking with TCP/IP and LAN/WAN fundamentals.
Job Descriptions :
Perform implementation, maintenance, and troubleshooting of customer devices
Provide technical support and handle customer issues within SLA
Monitor and ensure devices are operating properly
Escalate complex issues to related teams when necessary
Prepare technical reports and documentation
Requirements:
Bachelor's Degree in Informatics Engineering, Telecommunication Engineering, Computer Science, Electrical Engineering, or related Engineering discipline
Good understanding of networking fundamentals, including TCP/IP, OSI Layer, LAN/WAN, and Internet networking
Have knowledge and familiar with Cisco Products
Have good knowledge in various IT technologies (network, cloud, server, external storage, various operating system and application, collaboration, etcetera) is an advantage
Have good communication skill & good attitude
CCNA Routing & Switching certification is an advantage