Network Engineer (Palo Alto)

• Adheres to service level agreements.
• Analyzes, troubleshoots, and corrects network problems remotely and on-site.
• Applies process improvement (CMMI) to increase product and service quality to achieve business objectives.
• Assists with network security assessments for potential business partners.
• Coaches less experienced IT professionals.
• Designs and implements remote connectivity solutions including but not limited to IPSec VPN
• Keeps abreast of trends and changing technologies as they relate to IT and Network Engineering and Information Security fields. Engages in continuous process improvement.
• Maintains and administers perimeter security systems such as firewalls
• Monitors security system logs and reports on discovered anomalies or problems
• Performs analysis of network security needs and contributes to design, integration, and installation of hardware and software.
• Provides Level II/III support for problem requests escalated by the ISD Help Desk or ISD Operations and coordinates with UPMC personnel and vendors to resolve issues.
• Provides on-call support during both business and non-business hours as established and in accordance with company's Policies and Procedures.
• Recognizes subtle problems with system design or performance and acts appropriately to improve the condition, seeking validation of actions in advance as appropriate.
• Uses sniffers and other tools to troubleshoot and isolate network problems

• Bachelors degree in Computer Science, Management Information Systems, Engineering or equivalent experience.
• Professional certification in either vendor specific or industry standards in network or information security preferred.
• Minimum of 3 years directly related work experience in network, security administration/ engineering.
• Prior hands-on professional experience with Enterprise Class firewalls (Palo Alto Firewalls,Juniper Firewalls Cisco ASA), routers and network switchers. Linux experience is a plus.
• Understand both network and application layer firewall technologies.
• Apply knowledge to manage complex firewall policies that employ NAT, application layer gateways, and policy based VPNs.
• Desired ability to manage Juniper firewalls and firewall policies using Juniper NSM central management software.
• Understand tunnel mode and transport mode VPN technology.
• Manage main mode and aggressive mode VPNs on a variety of hardware platforms.
• Demonstrate a high level of understanding of the TCP/IP protocol (TCP and UDP).
• Utilize various sniffer products to decode network traffic to solve complex application issues.
• Demonstrate a high level functional understanding of network routing and switching technology for the purpose of solving connectivity problems in a firewalled environment.
• Demonstrate the ability to work independently on projects and prepare equipment for deployment in the corporate data centers and at remote locations.
• Working knowledge of network security, intrusion detection systems, authentication mechanisms, encryption technologies, and networking protocols including SMTP, HTTP, DNS, TCP/IP, and SNMP.
• Strong analytical, reasoning, and organizational skills are essential. Excellent verbal and written communications skills are essential.
• Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally; e.g. leadership, executives, clients, vendors, and agencies.
• Ability to work in and constructively contribute to team work environment and meet deadlines.
• Ability to prioritize and handle multiple tasks simultaneously.
• Attention to detail and follow through including the ability to document work. Ability to maintain the confidentiality of information is essential.

We are a team of former Google Engineers and Designers based in Silicon Valley, New York and Phuket, Thailand.

All of our core engineers are paid in the $150,000 range or greater and we also provide our engineers the opportunity to work, all expenses paid, from our Phuket, Thailand office one month a year as a creative outlet to work and enjoy life to the fullest.

In this role you will work with some of the most exciting projects in the industry today with a team of fast moving engineers and designers who have a passion for building disruptive products.