Network Engineer
Summary
Pre-sales technical sales consultant at a Malaysian networking and IT-security solutions provider. Works alongside sales reps delivering demos, RFP/RFI content, training, and remote/field installs and support for authentication, PKI, and HSM security products serving FSI, government, and telco clients.
About the role
This position provides technical consultancy to directly assist Pedoman Networks Sdn Bhd sales representatives in the office and out in the field for the assigned region. Technical Sales Consultants act as ambassadors for the company, fostering and maintaining strong relationships with customers based on trust and mutual respect. This role requires both technical and sales skills to understand customer needs and requirements in order to assist in the qualification of sales opportunities. You will be viewed as a trusted advisor to help customers, partners and prospects utilise Authentication, Public Key Infrastructure and Hardware Security Module technologies. Must be a self-starter who can multi-task, manage time, prioritise accordingly and thrive in a fast-paced environment with minimal direct supervision.
Key responsibilities
- Work closely with Sales Teams as a technical consultant for technologies during sales calls, meetings and exhibitions across the territory
- Build product demonstration environments
- Answer technical questions and conduct demonstrations of products and new features to prospects and existing customer accounts
- Provide technical descriptions and content for proposals in response to RFPs and RFIs
- Provide full technical training on solutions
- Gather ongoing prospect and customer feedback and related information
- Deliver remote and field-based product installations, problem resolution and general technical support
- Capture technical detail and business drivers for all sales opportunities in the customer database
About you
- Excellent written and verbal communication skills in Bahasa Malaysia and English (Mandarin an added advantage)
- Excellent presentation skills
- Hands-on technical competence with integrating server end security products
- Experience in either FSI or banking segments
- Customer-facing experience within the IT Security industry
- Degree in Computer Science, or equivalent combination of school qualifications and IT industry experience
- Experience in cybersecurity including: HSM, KMS, PKI, CLM, Data Security (Encryption)
- Involved in business development for customer or reseller in the market segment of FSI, government, Telco or ISP
- Demonstrable detailed understanding of, and enthusiasm for, the IT security space (desirable)
- CISSP certification (desirable)
About us
Pedoman Networks Sdn Bhd is engaged in offering networking equipment, encompassing Data Center and Campus Ethernet Switches with capabilities such as GE/2.5G, 10GE, 40G, 100G, 400G, Firewall, 4G/5G router, Server Load Balancing (ADC), WAF, Anti-DDos and Digital Security Solution such as HSM, PKI, PAM. We partner with leading product principals including Arista, Ruckus, Huawei, Radware, Entrust, Digicert, DAS Security, and Robustel to deliver reliable best of breed IT networking solutions. Pedoman Networks serves financial institutions, large corporations, telecom service providers and township developers.