Network Engineer (Site: Rama 3)

About the role

We are hiring Network Engineers at several levels. Junior and mid-level engineers configure, maintain and troubleshoot enterprise networks on Huawei and Cisco. Senior engineers act as Tier 2 experts for a banking customer's branch and SD-WAN network, taking escalated incidents, planning changes and advising the customer's teams.

Key responsibilities

All levels:

• Configure and maintain Huawei and Cisco routers, switches, firewalls and wireless systems.

• Implement and troubleshoot routing and switching protocols: OSPF, BGP, MPLS, VLANs, VPNs and QoS.

• Configure and support firewalls, VPN services and basic IDS/IPS, applying firewall rules and security best practices.

• Monitor and optimize network performance, availability and security, and resolve incidents using vendor diagnostic tools.

• Perform regular maintenance, firmware upgrades and patch management.

• Create and maintain network diagrams, SOPs, configuration standards, and incident and change reports.

• Work with cross-functional IT teams, vendors and ISPs to keep the network running and improving.

Senior level (Tier 2):

• Resolve complex L2–L3 incidents escalated from the Tier 1 team, and close Tier 2 tickets within the agreed SLA.

• Act as technical consultant to the Operator team, Tier 1 engineers and the customer's stakeholders on branch network and SD-WAN.

• Review SD-WAN and branch monitoring results, and recommend preventive and performance improvements.

• Plan Change Requests: coordinate with application owners, analyze impact, and propose low-risk solutions for CAB approval.

• Review configurations and prepare equipment upgrade plans so they meet the customer's standards.

• Join the on-call standby rotation, and provide on-site support at the customer's head office during critical incidents.

About you

All levels:

• Bachelor's degree in Computer Engineering, IT, Telecommunications or a related field.

• Understanding of BGP, OSPF, MPLS, VLANs, VPNs and QoS.

• Hands-on experience configuring Huawei and/or Cisco routers, switches, firewalls or wireless.

• Familiarity with network security: firewall configuration, VPN, IDS/IPS.

• Strong problem-solving, documentation and communication skills, and the ability to work both independently and in a team.

Junior / Mid-level (0–3 years):

• Experience with network monitoring and management tools.

• New graduates with HCIA or CCNA and strong lab or internship experience are welcome to apply.

Senior (3-5+ years):

• Strong knowledge of routing, switching, SD-WAN, WAN and branch network environments.

• Experience with ITIL Incident, Problem and Change Management, ideally in banking or another regulated industry.

• Able to lead troubleshooting of complex issues and to advise customers and junior engineers.

• Willing to do on-call standby and on-site support when required.

Nice to have:

• Certifications: HCIA/HCIP, CCNA/CCNP, CCIE, NSE or PCNSE.

• Scripting or automation (Python, Ansible).

• Monitoring tools such as Zabbix, Grafana or SolarWinds.

• Cloud networking on AWS, Azure or GCP.