Network Engineer

Must Have Technical/Functional Skills

• Expert in implementing, and support Cisco ACI (policy model, contracts, EPGs, fabric troubleshooting).

• Administer and troubleshoot Palo Alto Firewalls including:

o Security policies, NAT, routing

o VPN (IPSec, site-to-site, remote access)

o Panorama management and threat prevention profiles

• Manage and support enterprise wireless networks (Cisco, Aruba, or equivalent), including RF optimization, roaming, and high-density deployments.

• Design, configure, and troubleshoot IPSec VPNs, including third-party interoperability.

• Administer Infoblox DDI (DNS, DHCP, IPAM) including grid management, failover, and automation integration.

• Lead hands-on P1 troubleshooting for complex network issues across Application, LAN, WAN, DC, and security domains.

• Real-time packet capture skills to investigate complex issues during live P1 calls. (Wireshark)

Required Technical Skills

• Cisco ACI: APIC, EPGs, contracts, fabric health, L2/L3 connectivity

• Palo Alto Firewalls: PAN-OS, Panorama, security policies, IPSec VPN, NAT

• Wireless: Enterprise WLAN design, RF analysis, troubleshooting

• VPN: IPSec site-to-site, remote access, multi-vendor environments

• Infoblox: DNS, DHCP, IPAM, Grid Master, HA

• Networking Fundamentals: TCP/IP, BGP, OSPF, VLANs, QoS, multicast

Roles & Responsibilities:

• Troubleshooting the Level 3 and advanced network issues and performing call backs ensuring issues are resolved & appropriate solution is provided to the customer in a high pressure factory environments

• Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.

• Manage new and existing equipment, hardware, and network device software upgrades.

• Understanding Network support priorities and objectives and taking an active role in accomplishing them.

• Should be able to lead and drive technically the Operational issues on his own in a high pressure environment engaging multiple stakeholders during live troubleshooting.

• Help level 1 & level 2 resources to address the Network related issues.

• Strong understanding of network routing and switching protocols required.

• Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

• Resourceful, with the ability to work independently.

• Strong time management skills and attention to detail.

• Ability to multi-task activities with shifting priorities.