Network Engineer
About the role
This role involves the installation, configuration, troubleshooting and day-to-day maintenance of company computers, handling desktop-side issues covering hardware, software, network connectivity, printers, and account access permissions. You will perform routine inspection and anomaly handling of network lines, server room environment and basic infrastructure, and manage daily maintenance and resource management of servers and virtualization platforms, including resource allocation, capacity planning and performance monitoring.
Key responsibilities
Installation, configuration, troubleshooting and day-to-day maintenance of company computers
Handle desktop-side issues covering hardware, software, network connectivity, printers, and account access permissions
Routine inspection and anomaly handling of network lines, server room environment and basic infrastructure
Daily maintenance and resource management of servers and virtualization platforms, including resource allocation, capacity planning and performance monitoring
Participate in incident response, post-incident reviews, disaster recovery planning and formulation of IT operations standards
Collaborate with business, development and related teams on system go-lives, change implementation and technical support
Participate in IT asset inventory and IT hardware/software procurement
About you
Bachelor's degree in Computer Science, Network Engineering or a related discipline
At least 1 year of IT operations experience
Proficient in Windows 11, macOS, Microsoft Office and other common office software
Experienced in Linux/Windows system administration
Hands-on experience with SQL Server or PostgreSQL database administration is an advantage
Familiar with network cabling, switching and routing, data centre infrastructure and virtualization technologies
Able to independently troubleshoot and resolve common issues
Strong sense of responsibility, execution ability, problem-analysis skills, and communication and collaboration skills
Good command of English, Cantonese and Putonghua