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Virtual Service Operations

Network Engineer

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Are you looking to take the next step in your career as a Network Engineer? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for a Network Engineer to join our team. This work requires a dedicated Network Engineer to provide day-to-day network administration that is critical to mission success. This role ensures mission network
requirements are communicated, prioritized, and implemented, and that all network connected devices are integrated and maintained in compliance with Agency and Center cybersecurity requirements.


Key Responsibilities:

  • Provide dedicated network administration for mission network infrastructure, ensuring mission
    requirements are effectively communicated, prioritized, and implemented.
  • Monitor, maintain, and troubleshoot LAN/WAN environments, including configuration and
    management of VLANs, subnets, DNS, DHCP, routing, firewalls, and hardware-based VPN tunnels in
    support of mission operations.
  • Install, configure, and maintain network hardware (switches, routers, firewalls, and related
    infrastructure devices).
  • Configure and manage network-connected appliances (e.g., Smart PDUs, NTP servers, printers,
    display clocks), ensuring proper integration and compliance with cybersecurity standards—digital
    certificate management and Data in Transit (DIT) encryption included.
  • Monitor system utilization, identify potential issues, and implement solutions to optimize network
    reliability and throughput.
  • Troubleshoot and resolve day-to-day IT system issues in a timely manner to minimize impact to
    mission operations.
  • Maintain accurate documentation (network diagrams, IP address management records, device
    configurations, appliance inventories, certificate expiration tracking) in the centralized Configuration
    Management Database (CMDB).
  • Coordinate network requirements, issues, and concerns with IT disciplines across the Center and
    Agency to ensure consistent, interoperable services.
  • Provide weekly status updates on assigned tasks, including outstanding requests and appliance
    compliance status.

Minimum Qualifications:

  • Bachelor's degree and 5+ years of experience in Network Engineering OR an associate's degree
    (AA/AS) and 8+ years of experience in Network Engineering.
  • Industry-level knowledge and skills equivalent to Cisco Certified Network Associate (CCNA) or
    CompTIA Network+ (active certification strongly preferred).
  • Experience administering enterprise networks (LAN/WAN), including VLANs, routing, firewalls, VPN
    tunnels, DNS/DHCP.
  • Experience integrating and managing network-connected appliances (PDUs, NTP, printers, clocks) in
    regulated environments.
  • Demonstrated proficiency with certificate lifecycle management (issuance, renewal, revocation) and Data in Transit (DIT) encryption standards.
  • Strong troubleshooting skills with a track record of timely issue resolution in mission-critical settings.
  • Proficiency in network documentation, IP address management (IPAM), and maintaining artifacts in
    a CMDB.
  • Excellent communication skills and cross-functional collaboration with cybersecurity, systems, and
    operations teams.

Preferred Qualifications:

  • Experience supporting NASA, federal, or defense mission networks.
  • Familiarity with Armstrong/Agency IT configuration management processes (CCRs/DRs/STRs) and
    presenting to technical control boards.
  • Experience with enterprise monitoring and logging tools for capacity and performance
    management.
  • Knowledge of Agency/Center cybersecurity baselines, policies, and compliance reporting.
    Work Environment & Schedule.
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