Network Engineer

About the role

Design, deploy, configure, and manage Riverbed Steelhead appliances and Cisco routing/switching solutions to improve network performance and application acceleration. Monitor and analyze network performance, troubleshoot network issues, and manage network-related incidents using ServiceNow. Perform routine maintenance activities and participate in on-call support rotations for critical incidents.

Key responsibilities

• Design, deploy, configure, and manage Riverbed Steelhead appliances and Cisco routing/switching solutions to improve network performance and application acceleration

• Monitor and analyze network performance using tools such as SolarWinds, ThousandEyes, and The Dude

• Troubleshoot network issues, identify bottlenecks, and perform root cause analysis to minimize downtime and improve service reliability

• Manage network-related incidents, problems, and change requests using ServiceNow (SNOW)

• Perform routine maintenance activities and participate in on-call support rotations for critical incidents (P1/P2)

• Develop and maintain accurate network documentation, including diagrams, configurations, and operational procedures

• Collaborate with cross-functional IT teams to support business and operational requirements

About you

• Minimum of 2 years of relevant experience in network engineering and WAN optimization

• Strong understanding of LAN/WAN technologies and enterprise networking concepts

• Experience supporting production network environments and handling critical incidents

• Must have: Riverbed Steelhead, RiOS, Riverbed WAN Optimizer (RS WAN Optimizer), Cisco routing and switching, Network monitoring and troubleshooting

• Good to have: SolarWinds, ThousandEyes, The Dude and ServiceNow (SNOW)