Network Engineer

Here at Zen your gender, race, ethnicity, neurodiversity, disability, sexuality, sub culture, size, introversion, extraversion, family background and everything else that shapes you does matter to us. Because they matter to you and are part of who you are. We're interested in you as an individual and here you'll find opportunities to develop, be recognised and hopefully enjoy yourself along the way. So don't hold back, there is a warm welcome for everyone at Zen and we look forward to meeting you. We are always happy for you to enquire about part-time, flexible working or reasonable adjustments, and we will support wherever possible. So please feel free to discuss your preferences as part of the recruitment process. If you wish to find out more or discuss any details you're not sure about, feel free to get in touch by calling 01706 902 275 or if you prefer to send an email, you can to and we will get back to you as soon as possible. FAO Recruitment agencies & organisations: Please note that we do not need agency support to fill this role. We have a small, but great, pool of agencies on our PSL and will contact one of those if we need to.

JOB ROLE: NETWORK ENGINEER

Working within the Engineering team of Zen's Technology department, our Network Engineers are responsible for building and transitioning Zen's core IP, distribution and access networks along with the operational tools needed to support and operate them.

You will have a background in the ISP or Telecoms industry and will be working on projects where documentation, testing and deployment make up the majority of your daily activities. Working closely with your team colleagues, you will be a positive communicator and a proactive team member. Your contributions will enhance the overall team's output and will ensure the successful handover of secure, resilient and high performing network services. You will also work closely with our Operations teams to ensure they have the tools, knowledge and support necessary to operate and manage performance on our network.

You will, on occasion, be a point of escalation for our NOC, demonstrating excellent problem solving skills and an ability to learn quickly and to adapt your existing skills and knowledge to support our network. In carrying out these activities you will proactively contribute to and support the development of the Engineering team to ensure we can continue to achieve our goals for the department and for Zen.

The products, services and vendors within scope for this role are:

· Copper and Fibre Broadband, LLU

· Ethernet, IP-VPN, QoS and VoIP

· Core IP, transit and peering, distribution, access, datacentre and enterprise networks

· Huawei, Juniper, Ericsson, Cisco

Objectives:

• Ensure our core and enterprise networks are built to achieve required levels of security, availability and performance - now and in the future.
• Participate in projects to deliver changes to our core and enterprise network in a safe and timely manner.
• Encourage and contribute to the ongoing development of our Engineering team, acting as a role model and providing coaching to more junior members.
• Apply agreed security and technical standards in our engineering practices.
• Support our stakeholders in developing and achieving product and operational strategies, acting as an ambassador for the Engineering team and the Network and Infrastructure department.
• Collaborate with our other teams to ensure that these changes are transitioned consistently and effectively into stable operating environment.

Key Responsibilities:

Benefits

• 2 x Life Assurance Cover, with option to flex upwards
• 25 days Annual leave, rising to 30 days with length of service, with the option to purchase up to 5 more.
• Access to private Medical Healthcare and a Healthcare Cash Plan
• An extra day off for your birthday
• Car salary sacrifice scheme
• Continuous learning and development
• Discounted Mobile plans
• Flexible and Hybrid working
• Free onsite parking
• Internal coaching and mentoring opportunities
• Onsite Contemplation and Prayer room
• Onsite Electric Car Charging points
• Optional flexible critical illness cover
• People-friendly policies
• Recognition awards where we celebrate the most awesome people
• Retail discounts
• Salary sacrifice Pension- minimum of 3% Employee contributions for a 5% Employer contribution
• Six monthly salary reviews
• Subsidised Nursery fees
• Subsidised Onsite Restaurant
• Superfast Free Reliable Broadband
• Travel Loan and Ride2Work Schemes
• Two days' paid leave per year for voluntary work