Network Management Operations Manager - III

Location: Cary, NC Salary: $45.00 USD Hourly - $50.00 USD Hourly Description: Summary: We are seeking a highly motivated and experienced Major Incident Manager to provide top-tier incident management for Clients Business Federal customers. In this role, you will leverage your extensive knowledge of domestic and international telecom services (data, voice, IP, managed services) to drive major outage issues and ensure a positive customer experience. You will act as a customer advocate, collaborat…