Network Onsite Support

Excellent communication Skills written & verbal Good customer interaction and result oriented Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues Knowledge of blackberry mail configuration and troubleshooting Escalation Management Excellent communication and organizational skills At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage) Understanding of Micr…