Network Program Manager, Preventative Maintenance
At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
The application window will be open until at least October 18th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description:
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Managing critical physical, electrical, and environmental infrastructure across central offices and fiber huts requires dedicated operational governance, vendor alignment, and rigorous change management. The Network PgM - Preventative Maintenance Manager serves as the primary operational coordinator and Tier-1 escalation lead for national hut facility preventative maintenance programs. This role bridges high-level facility maintenance strategies with daily field execution—leading vendor partners, enforcing standard Methods of Procedure (MOP), submitting and tracking Change Management tickets, and managing emergency break/fix escalations across multiple regional markets. |
In this role, you’ll:
Vendor Management & Operational Coordination
2. Change Management & MOP Governance
3. Tier-1 Incident Escalation & Emergency Dispatch
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At a minimum we’d like you to have:
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It’s preferred if you have:
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The US base salary for this full-time position is $84,000 - $122,400 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
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Skills
As published by greenhouse · 10 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (2)
- Please provide your full legal name, as listed on your government issued identification (Passport, Driver's License, etc). Please include your middle name if applicable.
- LinkedIn Profile optional
Pick from a list (8)
- Are you currently or were you previously a gFiber employee, and/or did you support gFiber as a temp or vendor?
- Work Authorization
- Please review and acknowledge our Candidate Privacy Policy linked below:
- Do you have 3 years of experience in telecommunications infrastructure, central office/fiber hut operations, or critical facility operations management?
- Do you have experience leading external vendor contracts, managing field service operations, and facilitating cross-functional team syncs?
- Do you have experience with enterprise ticketing and change management platforms (ServiceNow, or equivalent)?
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