Network Security Engineer II
Summary
Provides high-level technical support for Rackspace's cloud security products, resolving complex customer issues and ensuring a fanatical support experience.
As a Rackspace Network Security Engineer II, you'll be a key element within our support infrastructure team and expected to provide a high level of technical support to our customers. You'll own complex customer issues and keep our customers updated through every step of the process. You'll be supporting many elements of the RackspaceCloud product portfolio. You'll create and maintain customer loyalty by providing a fanatical experience above and beyond customer expectations. Work Location: If …