Network & Security Engineer
Summary
Network & Security Engineer on a Managed Services team in Auckland, providing L2 support across routing, switching, firewalls and VPNs, monitoring and responding to network/security alerts, and automating operational tasks (Python, CLI). Hands-on role with vendor work, documentation, 24x7 on-call, and direct customer contact.
You'll work in a high‑trust environment where doing the right thing, continuous learning, and operational excellence matter.
What you'll be doing
- Providing L2 network and security support across routing, switching, firewalls and VPNs
- Performing configuration changes, firmware upgrades and proactive maintenance
- Monitoring, triaging and responding to network and security alerts (SNM-focused)
- Supporting and escalating events related to DDoS, XDR and cyber security tooling
- Maintaining accurate technical documentation and customer environments
- Automating and orchestrating operational tasks to reduce manual effort and improve reliability
- Working with vendors and internal teams to resolve issues
- 2-5 years' experience in an enterprise or MSP environment
- Strong experience with datacentre and enterprise networking
- Solid foundation in:
- Routing & Switching (Cisco, Juniper, Aruba, Meraki)
- Firewall platforms (Fortinet, Check Point, Cisco)
- VPN configuration and troubleshooting
- Exposure to SNM / NOC-style environments, including monitoring, alerting and incident handling
- Experience or strong interest in automation and scripting (Python, CLI tools, templates)
- Confident communicator who can work directly with customers
- Certifications would be great- CCNP, JNCIP, Aruba ACNP/ACSA, Meraki CMNA/CMNO (or strong equivalent hands-on experience)
- Participating in a 24x7 on-call roster and onsite support when required