NETWORK /SOFTWARE/IT ENGINEER
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Your duties as Network/IT Engineer are described herein, but not limited to the following:-
- Provides technical support services and training to computer users; does realted works as required;
- Responsible for providing all areas of computer related support including installation, maintenance and trouble shooting of personal computers, peripherals and application software.
- Manage local area network projects and provide training on basic computer usage and application software to internal staffs and client.
- Oversees, maintain and troubleshooting local area networks; performs preventive maintenance in accordance with department policies;
- Installs applications software on the networks, maintains network documentation;
- Creates and maintains users, directory structures, security rights and printer configurations;
- Discusses software applications with users determine level of satisfaction and/or the need of modify software.
- Troubleshoots technical problems; notify appropriate technology staff of software failures and provides computer diagnostics;
- Maintain database of inventory of workstation and associated equipment, assists in research and purchases of hardware and software.
- Recommends reallocations of operating staff and equipment resources to meet network requirements.
- Oversees electronic e-mail system.
- Provides technical advice and assistance to users concerning data communication equipment and data transmission.
- Trains administrative and clerical staff basic computer usage and office applications software such as EXCEL, WORD, POWER POINT and the likes.
- May require to do research and evaluate new technologies and attend training sessions and seminars to further knowledg.
- Responsible for developing and/or maintaing the company's website.