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JP Morgan Chase

New

Network SRE

Posted Updated
Discussion

Key responsibilities

  • Lead day-to-day operational ownership for network services, including complex troubleshooting and coordinated restoration.
  • Drive incident and problem management: run structured investigations, produce high-quality RCAs, and ensure corrective/preventive actions are delivered.
  • Participate in and support major incident management (communications support, technical lead support, mitigation execution).
  • Design and implement production-grade automation using Python, Shell, and Ansible (e.g., drift detection, change validation, automated diagnostics, safe rollout helpers).
  • Engineer/support across:
    • SD-WAN, SDA, and broader software-defined networking (SND)
    • Routing and Switching
    • Firewalls, Load Balancers, Proxies
  • Improve reliability via standardization, guardrails, repeatable runbooks, and continuous validation.
  • Build observability insights with developers/platform teams: actionable dashboards, high-signal alerting, and service health metrics.
  • Apply SRE practices: operational readiness, toil reduction, and reliability thinking; working understanding of NFRs and FMEA (or equivalent risk methods).

Required qualifications

  • Demonstrated experience in incident response and problem management, including ownership of RCAs through closure.
  • Strong hands-on networking skills across enterprise routing/switching and security/L4–L7 components.
  • Strong automation capability using Python, Shell, and Ansible in production operations.
  • SRE mindset with practical understanding of reliability concepts, NFRs, and risk analysis approaches (including FMEA familiarity).
  • Ability to work independently, prioritize effectively, and deliver with minimal oversight.

Preferred qualifications

  • Experience with Cisco ACI / Fabrics.
  • VMware NSX experience (nice-to-have).
  • Certifications such as CCNP (preferred), CCNA, and other vendor certifications.
  • Experience in a financial institution / regulated environment (advantage)
  • Advanced English writing and speaking

Skills

What Lead SRE jobs ask for — and how much of it you have →

See also

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