Network Support Engineer

We are seeking a dedicated Network Support Engineer to join our team in the Mumbai Region, Maharashtra. The ideal candidate will have a strong foundation in network support and IT support, particularly at the L1 level. This role is crucial for maintaining the integrity and performance of our network systems, ensuring that all users have reliable access to the resources they need. Key Responsibilities: - Provide first-level support for network-related issues, troubleshooting and resolving problems efficiently. - Monitor network performance and conduct regular maintenance to ensure optimal operation. - Assist in the installation and configuration of network hardware and software. - Collaborate with other IT staff to implement network upgrades and enhancements. - Document all support activities and maintain accurate records of issues and resolutions. - Communicate effectively with users to understand their needs and provide timely updates on issue resolution. Required Skills: - Strong knowledge of network support principles and practices. - Experience in IT support, particularly in a Level 1 capacity. - Familiarity with network hardware, software, and troubleshooting techniques. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. If you are passionate about technology and eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity as a Network Support Engineer.