Network Support Engineer

Contract position

Minimum Requirements:

Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field
Relevant cloud provider Network Administration certification (Azure, Google, Amazon) R
Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial
Relevant certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Juniper Networks Certified Internet Associate (JNCIA), or equivalent certifications are preferred

Experience:

Seasoned relevant experience in network engineering or a related role
Seasoned experience working in a networking environment
Seasoned experience with network security
Seasoned WAN and LAN experience
Seasoned experience in wireless equipment, protocols, standards, and wireless LAN design
Seasoned experience with cloud networking (AWS, Azure, etc.)

Responsibilities:

Designs and plans network solutions, including LAN, WAN, data centre, and cloud networks
Develops network architectures that meet the organisation's current and future requirements
Configures, deploys, and manages network devices such as routers, switches, firewalls, load balancers, and wireless controllers
Implements and maintains network services and protocols Implements and enforces network security measures, including firewalls, intrusion detection/prevention systems, access controls, and VPNs
Monitors network traffic for security threats and vulnerabilities
Diagnoses and resolves complex network issues, utilising advanced troubleshooting techniques and network monitoring tools
Analyses network performance data to identify and address bottlenecks and irregularities
Optimises network performance by analysing traffic patterns, adjusting configurations, and implementing quality of service (QoS) measures
Creates and maintains comprehensive network documentation, including network diagrams, configurations, standard operating procedures, and incident reports
Collaborates with cross-functional teams, including systems administrators, security teams, application developers, and business stakeholders
Communicates technical information effectively to both technical and non-technical audiences
Manages/participates in network-related projects, including network upgrades, migrations, and expansions
Develops project plans, define objectives, and ensure successful project execution

See also