Network Support Specialist

Job Title: Network Technician – Intermediate (Network Support Specialist)

Category: Information Technology
Employment Type: Staff Augmentation / Contract
Job ID: 9690
Work Location: Fully Onsite – Columbia, SC (with statewide travel)
Contract Duration: 6 Months
Projected Start Date: March 9, 2026
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (EST)
Hours per Week: 40
Billing Type: Hourly
Max Bill Rate: $30/hour
Number of Positions: 1

Submission Deadline

📌 February 11, 2026 – 5:00 PM EST

Position Overview

We are seeking an experienced Network Technician – Intermediate to support network operations and infrastructure improvements. This role will augment the existing IT team during a period of remediation and network enhancement initiatives.

The position is hands-on, field-based, and requires strong troubleshooting skills across wired and wireless network environments.

Key Details

· Interview Process: 2 rounds (Virtual)

· Security Requirement: Yes

· Work Location: 100% onsite

· Contract Duration: 6 months

· Possibility for Extension: Yes

· Candidate Residency Requirement:

o Must be a current South Carolina resident

o No relocation allowed

· Driver’s License Requirement:

o Valid driver’s license required

o Must be able to drive a state vehicle to multiple locations within South Carolina

· Travel:

o Travel is statewide but will not exceed one business day unless scheduled in advance

· On-Call Requirement:

o Participation in on-call rotation every 3 weeks to respond to critical network outages

Responsibilities

· Provide network support and troubleshooting for wired and wireless environments

· Support Microsoft-based network and identity systems

· Assist with network remediation and infrastructure improvements

· Respond to service tickets and provide customer-facing technical support

· Travel to multiple locations within the state as needed

· Participate in on-call rotation to address critical network issues

· Support daily operations in Windows Server and enterprise networking environments

Required Qualifications

· 5+ years of experience with Microsoft Entra ID

· 5+ years of experience with Microsoft administration

· 5+ years of experience in Windows Server environments

· 5+ years of experience in customer service

· 10+ years of experience in network troubleshooting (wired and wireless)

· Bachelor’s degree or equivalent professional experience

Preferred Qualifications

· Experience working with wiring closets

· Experience with Ruckus switches

· Experience using Deskpro ticketing systems

· Experience with Active Directory, DNS, and Group Policy

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”