Network/System Engineer

Key Responsibilities:

• Key role: Act as first line contact point for maintenance team to pick up call and email from customers and provide 7x24 On-Site technical support in roster basis (One person per shift, roster by monthly but may change according to requirements)

• System Monitoring: Health check system periodically and track infrastructure performance and uptime using observability tools like Grafana or Prometheus.

• Incident Response: Troubleshoot, diagnose, and resolve systems network failures and cybersecurity events

• Infrastructure Management: Maintain Linux/Windows servers, virtual machines, container platforms like Docker and Kubernetes and network equipment (Routers/Switch/Firewall/Load-Balancer)

• Service and Data Recovery: Exercise service restoration, disaster recovery and business continuity procedures

• Patch management: Apply O/S and software patch
  
  

Qualifications:

• Diploma / Higher Diploma holder in Computer Science, IT or related discipline

• 1-4 years relevant IT experience in system administration

• Good knowledge of networking

• Solid experience on Window and Linux administration, System Configuration, Shell Scripting and Patch Management

• Knowledge on docker and container and Exchange server is preferable but not a must

• Working location: Wong Chuk Hang, Hong Kong

• Excellent communication skills, with proficiency in written and spoken English, Cantonese and/or Mandarin