Network/System Support
Spectrum Marketing Companies is looking for an IT-savvy person with some experience to provide support for our network and system within our large, multi-facility, multi-platform, network environment.
And, while we are looking for a full-time, in-house, employee, we are open to exploring flexible hours for the right candidate with other responsibilities.
Here’s what our successful candidate will be doing:
- Monitoring performance, troubleshooting network problems and outages, scheduling upgrades and work on network optimization tasks.
- Managing VLAN’s, DHCP, DNS and other networking protocols.
- Configuring and maintaining switches, firewalls and Wi-Fi environment
- Managing, supporting, maintaining, and troubleshooting our networks, IT hardware, software, and services.
- Identifying, diagnosing, and resolving technical issues for our end users.
- Providing efficient problem resolution remotely or onsite at locations.
- Performing capacity planning, performance optimization, and preventative maintenance duties such as backup/recovery testing.
- Providing exceptional customer service through communication, documentation
- Performing patch updates and vulnerability remediation of computer systems and network components.
- Reviewing system logs and identifying issues that need resolution
- Keeping up to date on security bulletins from software and hardware vendors
- Maintaining and updating S.O.P documentation as processes change
You may be the right candidate for us if you have:
- Experience with a virtual server environment, preferably Hyper-V.
- Experience managing Microsoft Remote Desktop.
- Understanding of networking concepts VLAN’s, subnet, DHCP etc.
- Knowledge of and experience with a Microsoft Windows Active Directory environment.
- Knowledge of security concepts and VPNs.
- Strong knowledge of networking concepts specific to Cisco networks.
- Experience at Network/System Administration (we’re leaning toward 2-5 years)
- Strong trouble-shooting and critical thinking skills
- Ability to learn and adapt to new technology and new procedures
- Effective communication skills
- SonicWall Experience would be helpful
- Mac OS X experience would be helpful