Network Technician

KSR has an immediate opening for a
Network Technician
Ridgetown, Ontario

KSR is seeking an experienced network professional to support the availability, performance, security, and reliability of network infrastructure across our global locations. This senior-level role will provide hands-on and remote support in office, manufacturing, warehouse, and other operational environments, while leading complex troubleshooting, infrastructure improvements, and knowledge sharing across the IT team.

Reporting To
Global IT Support Team Lead.

Qualifications
Education

Post-secondary diploma or degree in Computer Networking, Information Technology, Computer Systems Technology, Computer Science, Information Systems, or a related field.
Relevant professional certifications and demonstrated experience may be considered in lieu of formal education.

Experience

Minimum 5 years’ experience in network support, IT infrastructure, or a related technical role. Strong network troubleshooting skills.
Experience supporting multi-site, manufacturing, SD-WAN, or cloud-connected environments is considered an asset.

Job Responsibilities

Install, configure, maintain, monitor, and troubleshoot network infrastructure, including switches, routers, firewalls, wireless access points, VPNs, WAN/SD-WAN, and related technologies.
Support and maintain network services including TCP/IP, VLANs, DHCP, DNS, routing, wireless connectivity, firewall rules, and network segmentation in accordance with established standards.
Monitor network performance and availability, respond to outages and service disruptions, and escalate complex network-related incidents as required.
Perform network upgrades, firmware updates, patches, configuration changes, equipment replacements, and preventative maintenance in accordance with established change-management practices.
Support network infrastructure across office, manufacturing, warehouse, engineering, and remote locations, coordinating with IT and other technical teams as required.
Participate in and support network moves, additions, site expansions, equipment refreshes, infrastructure upgrades, and other IT projects.
Install, rack, cable, label, and maintain network equipment and associated infrastructure as required.
Coordinate with vendors, contractors, telecommunications providers, and Internet Service Providers for installations, circuits, troubleshooting, maintenance, and issue resolution.
Maintain accurate network diagrams, IP address records, configurations, procedures, configuration backups, and equipment inventories.
Support cybersecurity requirements including access controls, firewall configuration and maintenance, vulnerability remediation, network segmentation, device hardening, and security best practices.
Support audits, compliance activities, and applicable customer, cybersecurity, and organizational requirements, including TISAX where applicable.
Identify opportunities to improve network reliability, performance, security, standardization, and efficiency.
Provide technical guidance and knowledge sharing to IT team members and participate in after-hours or on-call support where applicable

Why Join KSR?
Joining KSR means becoming part of a global automotive organization where you can make an impact locally while building your career. We offer a comprehensive benefits program, Group RRSP, employee and family assistance resources, development opportunities, and the chance to work alongside experienced teams across our global organization.