NETWORK TECHNICIAN
Summary
Maintains Madison County's 24/7 data network: configures, installs, and troubleshoots wired and wireless LAN/WAN equipment, enforces data security standards (HIPAA, CJIS), terminates and certifies cabling, and provides upper-tier support for county departments and users. Requires an Associate's degree or equivalent experience, two years of related experience, and a network certification within 90
Madison County Government offers a competitive compensation package including:
- Competitive wages on a step plan with guaranteed increases based on years of service.
- Complete health insurance benefits package with Medical & Prescription, HSA & FSA, Dental and Vision.
- Retirement contributions via the Illinois Municipal Retirement Fund (IMRF) pension.
- Eight-hour workday, which includes a one hour, paid lunch.
- 14 paid holidays.
- Employee Assistance Program.
- Life Insurance and Supplemental Accident & Critical Illness coverage.
- Paid time off in the form of Vacation, Sick, and Personal days that begin accruing day one.
- You may be eligible for Public Service Student Loan Forgiveness (PSLF)
- Administers the County’s data networks on a 24/7 basis and respond to service issues during that time frame.
- Configures, installs, maintains and troubleshoots both wired and wireless networking systems and data security systems.
- Initiates the contact with and coordinates the replacement of defective network equipment with warranty agencies.
- Provides and enforces data security measures with external agencies such as HIPPA and CJIS
- Coordinates, terminates and certifies communications cabling
- Provides upper tier support for County and departmental networked services and applications, networked devices, and PC support
- Administers network device supplies
- Backs up Network Administrator position when he/she is not present
- Assists users with problems and resolutions
- Direct liaison between County offices and third party vendors
- Contact hardware and software vendors for technical support to resolve issues
- Provides assistance on an ongoing basis to lower grade employees
- Evaluates and recommends solutions for purchase
- Help maintain hardware and software inventory control
- Generates reports and documentation
- Documents specifications for reference
- Monitors the security plan and implements best security practices
- Available for after business hours contact of support issues
- Participates in a rotation for on-call for the entire County’s Network
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
An Associate’s degree in a relevant field (or equivalent experience) and two (2) years related experience is required. Network Certification such as Cisco Certified Network Associate, Aruba, Certified Associate or equivalent is required within 90 days of employment.
Sit for extended periods of time. The employee is required to walk or move up to 200 feet from primary desk. The employee is occasionally required to stand and stoop, kneel, crouch and crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift/and or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.