Network-VoIP Engineer

Job Title: Network-VoIP Engineer

Location: Englewood, CO

Contract: 6. months

Product Knowledge:

• Candidate must have good Knowledge on Oracle Acme.

• Knowledge on Unified Communication, Contact Center, Gateway solution products for Avaya Aura (SM, SMGR, CM), Avaya CMS, Avaya AES & Sonus.

• Good understanding on PSTN/PBAX solution deployments.

Troubleshooting knowledge on the following:

• Trunk side issues (Audio quality, call drops).

• CMS reports, Access.

• CM Vector, VDN,

Configuration knowledge:

• Configuring CM, CMS, AES.

• Configuration of Vectors, VDN, Skills, Agents, Extensions.

• Configuring AES for CM Switch, PG’s & Adjunct.

Thanks & Regards
Praveen K. Paila
470-202-1117