Networking & IT Infrastructure Admin

Networking & IT Infrastructure

Network Management: Set up, monitor, and troubleshoot the office Wi-Fi, LAN, routers, switches, and firewalls to ensure maximum uptime and security.

Hardware Lifecycle: Manage the procurement, configuration (imaging), deployment, and tracking of employee laptops (Mac & Windows), monitors, and peripherals.

Access & Security: Administer identity and access management tools (e.g., Google Workspace, Microsoft 365, Slack, Zoom, VPNs). Manage password policies and software licensing.

Troubleshooting: Act as the first line of defense for all internal IT issuesfrom printer connectivity to software glitches.

Data Backup: Implement and maintain basic data backup protocols and cybersecurity best practices for the team.

Workspace Optimization: Ensure conference rooms, AV equipment, and hot desks are fully functional and set up for seamless hybrid meetings.

Media Management - PA system / pro presenter operations, Audio System and Interface Mac checkup, Media Equipments Checkup

Others - Lighting, Lift Maintenance, Air conditioning Maintenance, Generator Maintenance

Required Skills & Qualifications

Experience: 2–4 years of experience managing IT support, networking, or office operations (ideally within a startup or fast-growing SMB).

Technical Savvy: Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi architectures) and experience managing OS environments (macOS, Windows, iOS).

SaaS Proficiency: Hands-on experience administering Google Workspace (Admin Console), Slack, Zoom, and basic MDM (Mobile Device Management) tools.

Problem-Solving: Strong troubleshooting skills with a "find a way" attitude toward both hardware failures and broken office appliances.

Communication: Excellent interpersonal and communication skills to support non-technical team members patiently.

Call/Whatsapp: Steven - 9962047479