Newborn screening Operations Manager

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Newborn screening Operations Manager
Job Title: Manager IV
Agency: Dept of State Health Services
Department: Newborn Screening
Posting Number: 22792
Closing Date: 11/11/2026
Posting Audience: Internal and External
Occupational Category: Management
Salary Range: $5,797.66 - $7,500.00
Pay Frequency: Monthly
Salary Group: TEXAS-B-25
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 1100 W 49TH ST (RDM)
Other Locations:
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15

Brief Job Description:

Under the direction of the Newborn Screening (NBS) Director, the Newborn Screening Operations Manager performs highly complex (senior-level) managerial work administering and providing oversight of daily operations for information technology, informatics, financial and grant management, website and communication activities, advisory committee coordination, education activities, administrative staff activities, administrative support functions, and daily project coordination activities for the unit. Plans, assigns, and supervises unit operations activities; establishes unit operations goals and objectives; develops and approves unit operations schedules, priorities, and goal standards; and manages operations, administrative staff activities, website and communication activities, education, informatics, and program evaluation activities. Plans, implements, coordinates, monitors, and evaluates unit operations policies and procedures including agency human resources activities and monitors compliance with unit operations policies and procedures. Develops unit operations funding allocation methodologies, monitors unit operations program and grant expenditures, and provides unit operations budgetary oversight. Makes unit operations recommendations including unit legislative appropriations requests. Develops, reviews, and proposes legislative initiatives for programs. Oversees the implementation of changes resulting from new legislation. Oversees special investigations, program analyses, research studies, internal audits, advisory committee activities, education initiatives, website and communication strategies, informatics activities, and administrative staff activities. Represents unit operations issues in meetings, conferences, hearings, advisory committees, and public committees. Manages daily coordination of various NBS contracts and grants. Provides guidance to staff regarding the contract and grant administration processes, website and communication activities, education efforts, informatics activities, and administrative support needs. Works under limited supervision with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(35%) Supervision and management of operations and administrative staff members within the NBS Unit. Provides oversight of operations, informatics, education, website and communication, and administrative staff activities to verify program implementation, administrative support, communications coordination, education activities, advisory committee support, and informatics-related activities. Guides the development of operations and administrative staff priorities, initiatives, and work schedules to achieve unit objectives, performance indicators, advisory committee timelines, education goals, website and communication needs, informatics priorities, administrative support needs, and project deadlines. Hires operations and administrative staff including posting vacancies, reviewing applications, interviewing candidates, and recommending a final candidate for approval to hire. Conducts staff performance evaluations, monitors the ongoing activities of staff, and initiates and follows through with human resources activities.

(25%) Develops, implements, and evaluates NBS Unit goals and objectives and coordinates with the Community Health Improvement (CHI) Division to ensure consistency with the DSHS strategic plan (including performance measure reports). Develops, implements, monitors, and evaluates unit standards, policies, and rules to support essential operations, administrative support, advisory committee, website and communication, informatics, and education activities and to confirm compliance with state and federal laws and regulations. Analyzes project statistical and operations data, informatics data, and program information; interprets results; prepares monthly unit and operations reports; and makes presentations to diverse groups. Oversees special investigations, program analyses, research studies, internal audits, advisory committee activities, education initiatives, website and communication activities, informatics activities, and administrative staff activities. Initiates and guides operations studies to assess program evaluation outcomes.

(25%) Serves as the NBS unit lead of grant and contract development in coordination with financial and grant management unit staff. Confirms operations staff and unit staff follow agency procedures for submitting grant applications, interagency agreements, and requests for proposals. Monitor grant status, interagency agreements, and requests for proposals to confirm unit operations staff progress through all approval stages for timely implementation. Develops and confirms unit funding allocation methodologies are applied. Monitors operations program and unit grant expenditures and leads unit operations budgetary oversight.

(10%) Oversees the unit legislative review process. Manages unit staff who review and analyze NBS unit priority legislation related to tracking legislative bills, identifying, and writing DSHS legislative initiatives including legislative appropriations requests and proposed unit legislative program initiatives. Supports unit bill analysis and impact statements for NBS programs, contractors, counties, and hospitals. Oversees the implementation of changes resulting from new legislation. Serves as unit operations resource for legislators, other elected officials, governmental entities, and the public at legislative meetings.

(5%) Other duties as assigned include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery, Continuity of Operations (COOP) activation, and/or serving on the State Medical Operations Center (SMOC) team. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge in supervision of employees such as hiring, staff development, evaluation, and counseling of employees, and identification and implementation of human resources, information technology, informatics, financial and grant management, advisory committee coordination, website and communication activities, education, administrative support, administrative staff activities, and daily unit project coordination activities.

Knowledge of local, state, and federal laws and regulations related to NBS and the principles and practices of public administration and management.
Knowledge of public health policy and state and federal agency laws and regulations related to community health services.
Knowledge of the principles and practices of public health administration and management.
Knowledge of the Texas legislative process and state and federal laws pertaining to public health.
Knowledge of community health care delivery needs and barriers among diverse Texas populations.
Knowledge of grant funding processes and competitive awarding of funds.
Knowledge of agency budget and accounting principles and applications.
Knowledge of best practices in community health service delivery.
Knowledge of advisory committee coordination, website and communication activities, education planning, informatics, and administrative staff activities.

Skill in operations planning including developing unit activities, goals, and objectives for strategic planning, development, and evaluation.

Skill in using logic and reasoning to identify the strength and weaknesses of alternative solutions, conclusions, or approaches to problems; and the use of a computer and applicable software.
Skill in developing and implementing contracts and grant applications.
Skill in identifying resources needed to accomplish service delivery objectives and budget development.
Skill in developing and evaluating administrative policies, procedures, and protocols.
Skill in coordinating advisory committees, website and communication activities, educational activities, informatics activities, and administrative staff activities.
Skill in identifying, evaluating, and solving issues and implementing effective solutions.
Skill in managing multiple and competing priorities.
Skill in quality improvement for program evaluation implementation.

Ability to plan, organize, and complete multiple activities in a timely fashion.

Ability to manage department activities; to establish goals and objectives; to devise solutions to administrative problems; and to develop and evaluate administrative policies and procedures.

Ability to plan, assign, and supervise the work of others.
Ability to work in a professional manner with employees and the public including establishing and maintaining effective working relationships with diverse individuals and groups.

Ability to communicate effectively.
Ability to express ideas clearly and concisely both verbally and in writing.
Ability to work with the legislature and produce effective results.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited four-year college or university in a science or with a master’s degree in public health or public administration preferred.

A minimum of 3 years’ experience working in the field of Newborn Screening or similar program with a public health perspective preferred.

A minimum of 3 years’ experience in supervision of employees including hiring, staff development and evaluation, counseling, and identification and implementation of human resource activities.

Experience in human resources, information technology, informatics, financial, contract, and grant management, advisory committee coordination, website and communication activities, education, administrative support, administrative staff activities, and daily unit project coordination activities required.

Experience in program planning and management.

Additional Information:

IMPORTANT, PLEASE READ THE FOLLOWING INFORMATION PRIOR TO SUBMITTING AN APPLICATION FOR THIS POSITION:

Information on the application and resume must clearly state how the applicant meets initial selection criteria in the Summary of Experience section in order to be interviewed. Applicants must provide information relevant to the required experience for this position. Answer all questions and completely summarize your experience including technical and managerial responsibilities and any special training, skills and qualifications for each position you have held in the employment history section of application.

All fields on the application must be filled-in completely. This includes, but is not limited to, previous salary, previous supervisor, and reason for leaving previous position.

Applicants selected for an interview will be required to complete an in-basket exercise.

Agency salary policy, budget and candidate’s qualifications will dictate final salary offer.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at .

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form