(NEX LITTLE CREEK) -ASSET PROTECTION/SAFETY INVEST

Job Summary\: Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.

Duties and Responsibilities\: Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses.

• Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
• Consistent with established NEXCOM Loss Prevention Safety (LPS) policies, procedures and standards detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud waste and abuse as directed.
• Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
• Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers, cash offices, retail inventory controls, and service operations.
• Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor as well as other investigative tools.
• Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary.
• Maintains absolute confidentiality of all investigative research and case information.
• Maintains physical security of NEX facilities adhering to site specific Opening/Closing procedures, Key Controls Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
• Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems, emergency equipment, and potential workplace hazards.
• Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
• Monitors Known Theft evidence, Lost Found programs, and Access Control policies specific to the assigned Navy Exchange facilities.
• Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
• Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
• Adheres to prescribed work schedules as determined to be in the best interest of the NEX.
• Maintains a professional image and demeanor in appearance and communications at all times.
• Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
• Promotes and adheres to NEXCOM LPS programs such as\: Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
• Maintains a thorough knowledge of factors contributing to inventory shrinkage specific High Shrink Departments and current strategies in place to address shrinkage concerns.
• Assists as directed in the LPS training and awareness initiatives of NEX associates.
• Performs other related administrative/investigative duties as assigned.
• Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination