(NEX LITTLE CREEK) - SUPERVISORY CASHIER CHECKER

Job Summary\: Supervises the Front End Registers and Refund functions. Assists in developing related operating policies and procedures.

Duties and Responsibilities\: Supervises front end register and refund desk functions including\: scheduling, staffing, training, performance management etc.

• Ensures associates are aware of store promotions, policies, procedures, and programs.
• Ensures all front-end equipment cash registers etc. are available and properly maintained.
• Schedules and/or conducts training on store policies including\: Richter Merchandising System functions and operation, cash handling, and cash register operation, merchandise returns, price matching, check cashing, etc.
• Handles customer refunds, returns and complaints tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result.
• Ensures paperwork associated with merchandise inventory movement, price adjustments, customer returns, cash register operation etc. accurately and completely.
• Interacts with customers and coworkers in a friendly and professional manner which includes\: adhering to NEX dress codes, uniform standards, and assisting supporting sales team members to the maximum extent possible. Communicates with customers knowledgeably and legibly.
• Performs Cashier Checker duties as necessary.
• Makes recommendations for improvement.
• Performs other related duties as assigned