Night Audit Associate (Part-time)
Benefits:
- 401(k) matching
- Employee discounts
- Free uniforms
Job Summary:
The Night Auditor is responsible for performing a variety of tasks that ensure the smooth operation of the hotel during overnight hours. This includes auditing and balancing daily financial transactions, providing customer service to hotel guests, handling check-ins/check-outs, and maintaining accurate records for accounting purposes.
The Night Auditor is responsible for performing a variety of tasks that ensure the smooth operation of the hotel during overnight hours. This includes auditing and balancing daily financial transactions, providing customer service to hotel guests, handling check-ins/check-outs, and maintaining accurate records for accounting purposes.
Key Responsibilities:
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Night Audit Duties:
- Review, reconcile, and balance all financial transactions from the day (including guest folios, credit card charges, and room rates).
- Prepare and distribute daily reports for hotel management.
- Ensure the accurate recording of all financial activities for the day and prepare reports for management review.
- Review, reconcile, and balance all financial transactions from the day (including guest folios, credit card charges, and room rates).
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Guest Services:
- Assist with late-night check-ins and check-outs.
- Address guest inquiries, concerns, and requests in a professional and friendly manner.
- Handle any emergency situations, including security and safety concerns.
- Assist with late-night check-ins and check-outs.
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Front Desk Operations:
- Perform routine front desk duties including answering calls, booking reservations, and assisting with room assignments.
- Maintain the cleanliness and organization of the front desk area.
- Perform routine front desk duties including answering calls, booking reservations, and assisting with room assignments.
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Safety & Security:
- Ensure hotel security protocols are followed during overnight shifts.
- Monitor and ensure the safety of guests and staff.
- Ensure hotel security protocols are followed during overnight shifts.
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Communication & Coordination:
- Communicate important guest or operational information to the morning shift and management team.
- Assist with coordinating shift changes and any necessary operational updates.
- Communicate important guest or operational information to the morning shift and management team.
Qualifications:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Previous hotel front desk or customer service experience preferred.
- Strong attention to detail and ability to multitask.
- Proficient in Microsoft Office and hotel management software (experience with [insert software name] a plus).
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Must be able to work overnight shifts, weekends, and holidays.
Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed