Night Auditor - 402150

Department: Rooms

Reports To: Front Office Manager/Director of Front Office Operations

FLSA: Non-Exempt

Job Summary:

The Night Auditor is responsible for balancing the revenue and expense transactions, handling the front

desk duties during the overnight shift, and ensuring a smooth operation of the hotel during nighttime

hours. The role also involves providing exceptional customer service to hotel guests.

Essential Duties and Responsibilities:

Perform nightly audit of hotel transactions, ensuring that all financials are accurately balanced.
Check guests in and out, ensuring proper room assignments and handling guest requests

efficiently.

Handle all guest inquiries, providing information about the hotel, its services, and the local area.
Prepare and distribute daily reports to the management team.
Monitor the security of the hotel during the night, responding to any emergencies or disturbances.
Process all financial transactions, including cash handling, credit card processing, and ensuring

proper posting to guest accounts.

Ensure proper communication with the next shift and management team, noting any issues or

important information.

Maintain the cleanliness and organization of the front desk area.
Provide wake-up calls and perform other guest services as needed.
Perform basic troubleshooting of hotel equipment and systems, escalating issues to the

appropriate department as necessary.

Qualifications:

Education and Experience:

Skills and Abilities:

Reasonable Accommodations:

The hotel is committed to providing reasonable accommodations to enable individuals with

disabilities to perform the essential functions of the job. If you require an accommodation,

please discuss your needs with the Human Resources department.

0 openings across locations