Night Auditor | Full Time

Who We Are

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Ideally situated across from the stunning and lush 40-acre California Capitol State Park - and surrounded by restaurants, shopping, and nightlife - our recently redesigned downtown Sacramento, California hotel places you in a serene urban oasis within walking distance of Capitol Mall, Crocker Art Museum, Old Sacramento Waterfront and more. Enjoy the expansive resort-style pool deck, savor an exquisite dinner beside an outdoor fireplace, or take in the city skyline views from the guest room.

The Opportunity

The Night Auditor is responsible for overseeing the hotel's nighttime operations, ensuring all financial transactions are accurately recorded and the front desk is managed efficiently. This role involves balancing accounts, preparing daily reports, and providing exceptional customer service to guests during the night shift.

The hourly rate for this position is 24.24.

Key Responsibilities\:

Financial Reconciliation\:

• Balance daily financial transactions and reports.

• Prepare end-of-day financial reports, including revenue and occupancy figures.

• Verify all charges, credits, and adjustments in the system.

Guest Services\:

• Check-in and check-out guests efficiently and courteously.
• Address guest inquiries and resolve issues promptly.
• Provide information about hotel services, amenities, and local attractions.

Record Keeping\:

• Maintain accurate records of all guest transactions.
• Prepare and file reports as required by management.
• Ensure the integrity of guest information in the system.

Security and Safety\:

• Monitor the hotel's security and safety protocols during the night shift.
• Conduct regular property walks to ensure safety and cleanliness.
• Respond to emergencies and follow appropriate procedures.

Communication\:

• Communicate effectively with other departments and management.
• Report any issues or concerns to the Front Office Manager.

Additional Duties\:

• Assist in training new front desk staff as needed.
• Perform other related duties as assigned by management.

This is an hourly position with a compensation of $23.54

We are proud to offer exceptional benefits which include\:

• Free room nights, Discounted, and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more