Night Auditor (M/F/NB)

THE MISSION?

• Nighttime Superstar: Oversee nightly operations, making sure everything is in tip-top shape for our guests! 🛌🌟
• Guest Experience Hero: Be the go-to person for guests during the night, addressing their needs and ensuring their comfort! 🤗🌙
• Problem Solver Extraordinaire: Handle any issues that pop up with a calm and cheerful demeanor—turn challenges into solutions! 🔧💪
• Safety Keeper: Ensure the safety and security of guests and staff by following protocols and conducting regular checks! 🚨🛡️
• Communication Champion: Collaborate with the day team to keep everyone in the loop, sharing any important updates! 📞🤝
• Administrative Ace: Manage night audit processes, handle reports, and keep everything organized and running smoothly! 📊🗂️
• Feedback Listener: Gather guest feedback during the night and share insights to help us improve our service! 📝✨

Ready to light up the night at Mama Shelter Lake Como? We can't wait to hear from you! Let’s create magical nighttime moments together! 🌙✨

MADE FOR YOU? ONLY IF…

• You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
• You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
• Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
• You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
• Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
• You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS :

• You always follow through: When you commit, you deliver. Every time. 🚀
• Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
• Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
• You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
• You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

🌟 What do we have in store for you? 🚀

1. 💰 Gross annual salary: €27,000 – €28,500, depending on experience and skills.
2. 📑 Contract: Full-time permanent/fixed-term contract, with the opportunity for permanent employment. 🤝
3. ⚖️ Collective Labour Agreement (CCNL): AICA – Tourism Industry.
4. ✨ Employee benefits across all Mama & Ennismore / Accor properties. 🌍
5. 💙 An amazing atmosphere and a fantastic team to share every day with!
6. 🎉 Internal events, surprises and special moments to keep the energy high all year round. 🥳
7. 🌍 Professional growth and development opportunities in an international, dynamic environment full of possibilities. 🚀

📌 Please note: staff accommodation and parking are not available.

💫 Ready to join our team and start a new adventure with us?
🚀🥰 We can’t wait to meet you! ✨

Next, we're sure you know the tune 🎶:

• First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
• First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
• Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang!
• Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.