Night Auditor @ Residence Inn Raleigh Crabtree
JOB DESCRIPTION
JOB TITLE: NIGHT AUDITOR
DEPARTMENT: GUEST SERVICES
REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER
JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE
Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day’s operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager.
Qualifications:
- Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt.
- Strong leadership skills
- Excellent oral and written communication skills
- Demonstrates planning and organizational ability
- Able to prioritize and quickly change direction as needs arise
- Working knowledge of FOSSE, OPERA, HILTON ONQ depending on brand, Microsoft programs, and Micros Restaurant Management System, preferable
- Able to diagnose and repair simple computer problems
- Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc.
- Skilled in math and able to operate a 10 key by touch