Night Dispatcher / Fleet Operations Specialist

The Night Dispatcher / Fleet Operations Specialist is responsible for coordinating and supporting nightly fuel delivery operations to ensure safe, accurate, and timely service to customers. This position serves as the primary point of contact for drivers during the overnight shift, monitoring deliveries, responding to and troubleshooting operational issues, communicating schedule changes, and helping ensure compliance with company and DOT safety requirements.

Essential Duties and Responsibilities

• Coordinate and monitor overnight fuel deliveries, driver assignments, routes, and schedules
• Communicate regularly with drivers and provide support by responding to calls involving delivery instructions, customer needs, route changes, delays, and other operational and technological issues or emergencies
• Monitor driver progress and proactively address issues that could affect timely or safe deliveries
• Adjust routes and assignments as field conditions change to maintain efficient operations
• Maintain accurate records, driver communications, delivery information for the daily sales report, and shift notes
• Communicate important operational information and unresolved issues to incoming dispatchers and management
• Balance rack tickets
• Pull inventory reading and conduct bulk plant inspection
• Pull reports to monitor driver hours to ensure efficiency of stops, gallons, and cost/mile
• Follow safety procedures and reinforce safe operating practices with drivers
• Recognize situations that require management involvement and escalate issues promptly
• Coordinate with management and other departments as needed
• Other duties as assigned