Night Shift - Equipment Technician (Digital Support Specialist - Memphis, TN)
Glidewell Dental Night Shift - Equipment Technician (Digital Support Specialist - Memphis, TN)
Position based in Memphis, TN
Shift: Monday to Friday, 5:00pm to 2:00am + Saturday rotation once a month
Essential Functions:
- Repairs and maintains minor and routine CNC equipment and production machinery issues.
- Examines and gathers data of equipment and machinery issues to help determine the fundamental problem; escalates as needed.
- Conducts routine machinery maintenance and ensures proper working conditions.
- Calibrates, cleans, and performs preventive maintenance on digital equipment including but not limited to CNC milling equipment, 3D scanners, and 3D printers.
- Observes and listens to mechanical devices in operation to locate source of problems; utilizes precision measuring and testing instruments as needed.
- Rigs and moves production equipment throughout the shop.
- Installs and setup new equipment as needed.
- Provides onsite and phone support for external customers.
- Provides guided support for all equipment.
- Utilizes ticketing system to create, record and update information relevant to equipment repair and maintenance activities.
- Checks in/out inventory, tools, and supplies.
- Maintains and ensures proper working condition of company-issued tools, supplies, and vehicle.
- Utilizes company-issued vehicles to travel to various locations and remote labs to carry out equipment and machinery support.
- Performs other related duties and projects as business needs require at direction of management.
Minimum Qualifications:
- Must be able to work night shift listed above.
- Minimum one (1) year of experience troubleshooting and repairing mechanical equipment, electrical equipment or relevant experience.
- Previous experience working with CNC machines or similar equipment, preferred.
- Proficient English verbal and written communication skills
- Demonstrated knowledge of Current Good Manufacturing Processes (cGMPs).
- Demonstrated knowledge of core mechanical and electrical engineering principles.
- Valid documentation to travel domestically required.