Night Support Manager
We are a modern online project with an international audience, where user experience, response speed, and security play a key role. As we continue to grow, we are looking for a Night Support Manager to help us maintain a high level of service.
Responsibilities:
- Handle incoming user requests via LiveChat
- Assist with technical, general, and payment-related inquiries
- Provide guidance on platform functionality, bonus policies, and verification procedures
- Escalate complex cases to relevant teams
- Contribute to the improvement of internal support processes
Requirements:
- English proficiency at B2 level or higher
- Stress resistance and strong attention to detail
- Technical literacy, understanding of blockchain fundamentals
- Experience in iGaming is preferred but not mandatory
- Experience with LiveChat or similar systems is a plus
What we offer:
- Remote work with a 2/2 shift schedule
- Salary in white USDT crypto
- Training and support from an experienced international team
- Opportunity for growth within the project