Night team member -full time
The Night Auditor welcomes all guests and takes care of them from arrival through to departure.
They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.
They ensure a smooth and secure environment to all the guests during the night.
- Ensure all diary events, flags and specials are actioned.
Check and pass on all guest mail, messages and parcels promptly
- Ensure an accurate cashiering balance is performed at the completion of shifts.
- Any other duties requested by Manager.
- Complete all audit tasks as specified by the Night Auditors checklist.
- To answer, as promptly as possible, all incoming calls.
- Ensure reports are distributed.
Process wake-up calls
- Ensure necessary handover of information is passed on to the oncoming shift.
- 1 year experience in retail, hospitality or a customer facing role
- Excellent communication skills
- Strong organisational skills
- A positive, can-do attitude
- £13.95 per hour.
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
- You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.