Nighttime Front of House Team Member

We're looking for our next great Front of House Team Members!

At Chick-fil-a Poplar Avenue, the team member role is more than just a job, it's an opportunity to be a hospitality professional and earn a premium wage. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. If you are looking for a great work environment with true career opportunities, then Chick-fil-A Poplar Avenue is the place for you. This is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

Roles and Responsibilities:

• Completing tasks and ensuring that products and guest experience are consistent with the Chick-fil-A brand, culture and the Operator's vision
• Work with urgency to complete tasks efficiently and achieve operational excellence in all that you do
• Preparing, assembling and serving products to food station according to Chick-fil-A standards
• Communicate clearly with fellow team members and leaders
• Stand for periods of up to 5 hours in length
• Basic mathematical and measurement skills
• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care
• Always courteously greet guests
• Maintaining a well-groomed and clean appearance and always dressing professional
• Fulfill other duties as required to assist team members and leadership with necessary tasks

Our expectations from You:

• Serving others is hard work. If that concerns you, there may be a better place for you to work
• Strive to be a hospitality professional - not a hospitality amateur
• When you are scheduled to work, be here on time - every time
• Arrange for a substitute when unable to work your scheduled shift
• If hired to work this afternoon, nights and weekend shift - that is what it means nights and weekends
• We expect you to be honest and have integrity in all that you do here
• We expect a great attitude every time you work
• Admit mistakes and take responsibility to get better
• Share credit with teammates
• Resolve conflict quickly and professionally
• We expect you to go the extra mile for our guests and your fellow team members by showing them honor, dignity and respect
• We expect you to have a heart for service and teamwork
• We expect you to come in your full uniform & dressed professionally. Your appearance matters
• We expect you to read our Team Member Handbook and follow all policies within it

Our Commitment to You:

• Work in a positive environment where you'll feel like you're a part of the family
• Ability to learn valuable skills from one of the fastest growing, most recognized, and highly praised brands.
• To have a great attitude towards you! We are making an investment in you!
• To provide a safe working environment
• To provide opportunities for advancement based on your performance and our needs.
• To provide a free meal each time you work 6 hours or more
• Receive focused training by leaders who care about you professionally and personally
• Sundays off!

Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Greet Customers warmly and provide exceptional customer service throughout their visit
• Take food and beverage orders accurately using our POS system
• Handle cash transactions with precision, including cash handling and cashiering duties
• Upsell menu items to enhance guest experience and increase sales opportunities
• Maintain cleanliness and sanitation standards by cleaning tables, work areas and adhering to food safety protocols
• Manage time effectively during busy periods to ensure prompt service and customer satisfaction
• Support inventory management by restocking supplies and monitoring product freshness
• Follow all food handling, sanitation, and safety regulations to ensure a safe environment for guests and staff
• Honor and encourage others to follow the vision and values of the restaurant
• Adhere to Chick-fil-A rules and dress code standards at all times

About

Join us as a Nighttime Front of House Team Member where your energy fuels memorable guest experiences! We're dedicated to fostering a positive workplace that values your contributions while offering opportunities for growth in the vibrant food industry.