NMRLC Deputy Program Manager (2281)
Summary
Deputy Program Manager at a government services contractor in Williamsburg, VA, supporting an NMRLC contract. The role shares full authority over contract performance with the Program Manager — overseeing logistics and maintenance operations, personnel, budgets, subcontractors, and client/Contracting Officer relations, using tools like the Microsoft Office Suite.
Deputy Program Manager
Do you envision a workplace where every team member works together to create an amazing workplace experience? Do you want to be part of a dedicated team of professionals who consistently deliver excellence to reach our common goal of the best in class working environment? If you have a positive can-do attitude and a drive for success, Solution One is looking for you!
We are seeking a Deputy Program Manager for our corporate office in Williamsburg, VA. The successful candidate will have outstanding skills and will be committed to working with others to deliver best-in-class, unparalleled excellence in customer service and satisfaction. For opportunities in your area, check out our Careers page at .
About the Position:
The Deputy Program Manager (DPM) in association with the Program Manager is responsible for the overall performance of the contract and has full authority to act for the contractor on all matters related to daily operations. The DPM ensures contractual compliance, mission success, and customer satisfaction by providing strong leadership, sound decision-making, and effective communication.
Key Responsibilities
Leadership and Program Oversight
- Provide strategic direction and leadership to ensure the successful execution of all contract requirements.
- Foster a culture of teamwork, accountability, and continuous improvement.
- Maintain open communication with leadership and clients to proactively address challenges and develop effective solutions.
- Develop and maintain succession planning for key personnel.
Operational Management
- Ensure adherence to site safety protocols and enforce compliance with established procedures.
- Oversee daily logistics operations, preventive and predictive maintenance programs, and workflow efficiency.
- Establish and monitor key performance indicators (KPIs), taking corrective action when performance is outside target thresholds.
- Manage subcontractors, ensuring quality, timeliness, and compliance with contractual obligations.
Personnel Management
- Lead, mentor, and evaluate program personnel to ensure high performance and engagement.
- Coordinate hiring, onboarding, and training activities.
- Conduct performance evaluations and administer disciplinary actions as necessary.
- Promote career development and employee retention initiatives.
Client and Stakeholder Relations
- Serve as the primary liaison with the Contracting Officer (KO) and customer representatives.
- Conduct formal presentations and status briefings as required.
- Collaborate with Business Development to identify opportunities for service expansion and scope growth.
Financial and Contract Management
- Develop and manage annual operating budgets, forecasts, and cost-control measures.
- Support contract negotiations and modifications.
- Identify and implement cost savings initiatives across all project areas.
Required Skills and Competencies
- Proven leadership and management experience in logistics, maintenance, or engineering environments.
- Exceptional communication and interpersonal skills with the ability to manage client relationships effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).
- Strong analytical and problem-solving skills.
- Ability to balance multiple priorities in a fast-paced, dynamic setting.