NOC Analyst - Tier 2 | Vitis Technologies
At Vitis Technologies, we believe that success lies in delivering unparalleled customer experience. We achieve this by recruiting and hiring the most talented, customer-focused individuals with technical expertise in the industry. A positive and enthusiastic attitude, coupled with a commitment to providing the best possible user experience, is essential. Vitis Technologies succeeds in this through our customer-first approach.
As a NOC Analyst Tier 2, you will be responsible for server and infrastructure remediation of issues, resolution of escalated tickets from our Tier 1 NOC/Tier 2 helpdesk groups and provide as needed assistance to our professional services (projects) team for internal our customer initiatives.