NOC Engineer- DevOps
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NOC Engineer (DevOps) in Gurugram monitoring infrastructure, applications, dashboards, and alerts on a 24x7 rotational shift: performing L1 triage, troubleshooting via SOPs, escalating incidents to DevOps/cloud/network teams, and maintaining shift logs and handovers. Needs 1+ years' experience; exposure to Linux/Windows, AWS/Azure/GCP, and monitoring tools is a plus.
Job Description
We are seeking a skilled NOC engineer - DevOps ,Gurgaon having 1+ yrs of experience.
About Us
CodeVyasa is a mid-sized product engineering company that works with top-tier product and solutions organizations such as McKinsey, Walmart, RazorPay, Swiggy, and others. We are a team of 550+ engineers, driving innovation across Product & Data Engineering, focusing on Agentic AI, RPA, Full Stack, and GenAI-based solutions.
Key Responsibilities
- Monitor infrastructure, applications, services, dashboards, and alerts.
- Perform first-level analysis and triage of infrastructure and application incidents.
- Validate alerts and distinguish actionable incidents from false positives.
- Troubleshoot common L1 issues using documented SOPs and runbooks.
- Perform basic DevOps operational activities and health checks.
- Initiate incident/bridge calls for critical or high-priority incidents.
- Identify the probable impacted component and engage the appropriate support team.
- Page and escalate incidents to DevOps, application, infrastructure, cloud, or network teams.
- Track incidents through acknowledgment, escalation, handover, and resolution.
- Maintain accurate incident timelines, shift logs, and handover notes.
- Follow defined escalation matrices and ensure SLA-based escalation.
- Perform shift handovers with clear visibility of open incidents and pending actions.
- Assist with routine operational tasks that can be executed through approved SOPs.
- Identify recurring alerts/issues and highlight them for problem management and automation.
Nice to Have
- Basic understanding of Linux and Windows environments.
- Understanding of cloud infrastructure and services, preferably AWS/Azure/GCP.
- Familiarity with monitoring and observability tools.
- Basic knowledge of networking, DNS, HTTP/HTTPS, APIs, load balancers, and troubleshooting.
- Basic understanding of DevOps concepts, CI/CD, containers, and Kubernetes.
- Familiarity with incident/ticket management tools.
- Ability to read logs and perform initial root-cause isolation.
- Strong communication and incident coordination skills.
- Comfortable working in a 24x7 rotational-shift environment.
Why Join CodeVyasa?
- Work on innovative, high-impact projects with leading global clients.
- Exposure to modern technologies, scalable systems, and cloud-native architectures.
- Continuous learning and upskilling opportunities through internal and external programs.
- Supportive and collaborative work culture with flexible policies.
- Competitive salary and comprehensive benefits package.
- Free healthcare coverage for employees and dependents.