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Open 19d

NOC Engineer Intern

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Description

  • Monitor network devices, servers, and applications using monitoring tools.
  • Identify, log, and escalate network incidents and alerts.
  • Assist in troubleshooting connectivity and network performance issues.
  • Support incident management and ticket tracking processes.
  • Maintain network documentation, reports, and operational logs.
  • Perform routine health checks on network systems and infrastructure.
  • Coordinate with technical teams for issue resolution.
  • Learn and follow SOPs, escalation procedures, and operational guidelines.


Requirements

  • Basic understanding of Networking concepts (TCP/IP, DNS, DHCP, Routing & Switching).
  • Knowledge of computer hardware and operating systems.
  • Familiarity with Windows and Linux environments.
  • Good analytical and troubleshooting skills.
  • Strong communication and teamwork abilities.
  • Willingness to work in rotational shifts if required.


Skills

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