NOC Engineer (Permanent WFH)
Description
Salary: ₱40,000 – ₱55,000 per month
What you'll be doing
Monitor and maintain clients' network, server, and cloud infrastructure to ensure optimal performance and availability.
Troubleshoot and resolve network, server, Microsoft 365, Azure, and endpoint-related issues.
Manage and support Windows Servers, Active Directory, DNS, DHCP, and related services.
Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, and user accounts.
Manage Azure resources such as virtual machines, networking, storage, and cloud services.
Support Microsoft Intune for device enrollment, application deployment, compliance, and endpoint security.
Perform system maintenance, patching, backups, and health checks.
Respond to alerts, incidents, and service requests within agreed service levels.
Work with internal teams to implement infrastructure upgrades, migrations, and new deployments.
Provide technical support and guidance to end-users.
Maintain accurate documentation of systems, procedures, and solutions.
Stay current with industry trends and best practices in networking, cloud, and endpoint management.
Perform other duties as assigned.
What we're looking for
2+ years of experience as a NOC Engineer or Network Administrator, preferably in a fast-paced, enterprise-level environment
Strong technical expertise in network protocols, technologies and equipment (e.g. TCP/IP, Cisco, Juniper, firewalls, routers, switches)
Proficient in network monitoring, troubleshooting and performance optimisation tools
Excellent problem-solving, analytical and critical thinking skills
Ability to work independently, prioritise tasks and manage multiple projects simultaneously
Strong communication and collaboration skills to interact with both technical and non-technical stakeholders
Experience in a 24/7 on-call or shift-based environment would be an advantage
Familiar with infrastructure components such as servers, firewalls, etc.
Experience with Microsoft 365 and Azure