NOC Operator
Description
Your next challenge:
- Working with the Sales Ops team to dig into a website issue
- Advising the App Dev team while performing a code rollback
- Advising the DBAs that you identified and resolved SQL blocking on a critical system
- Reporting to Security that you disabled an account after investigating suspicious activity
- Coordinating with Facilities, Network, Storage, and local Service Desk teams to shut down and power up remote office equipment during planned or unexpected power outages
- Assisting with core system patching
Shift Information:
- Start time of 5 AM with 9-11 hour shifts. 35 hours average weekly.
Your next challenge:
You will join a team of highly collaborative and curious NOC operators who are as comfortable working with a wide range of tools as they are willing to take the initiative on an incident bridge. As a team member you respond quickly to new alerts; triaging, resolving, or escalating as needed.From within the NOC you will have the opportunity to interact with and build relationships with the entirety of Getty Images; examples include:
- Working with the Sales Ops team to dig into a website issue
- Advising the App Dev team while performing a code rollback
- Advising the DBAs that you identified and resolved SQL blocking on a critical system
- Reporting to Security that you disabled an account after investigating suspicious activity
- Coordinating with Facilities, Network, Storage, and local Service Desk teams to shut down and power up remote office equipment during planned or unexpected power outages
- Assisting with core system patching
What you'll need:
- Associate's degree, technical certification, or coursework in Information Technology, Computer Science, Cybersecurity, or a related field; or equivalent professional experience in a technology-focused role.
- Foundational understanding of computer systems, networking, and IT infrastructure concepts.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to learn new technologies, follow established processes, and thrive in a fast-paced operational environment.
Nice to Have:
- Experience in a NOC, Help Desk, Service Desk, or other technical support environment.
- Familiarity with incident management and operational support processes.
- Experience with IT monitoring, troubleshooting, or security tools such as Splunk or CrowdStrike.
- Familiarity with AWS, SQL Server, or other enterprise technologies.
- Industry certifications such as AWS Cloud Practitioner, CompTIA A+, Network+, or Security+.
Skills
As published by lever · 14 questions · 4 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Portfolio URL, Other website, What is your age range?, I identify my ethnicity asSelect all that apply, What gender do you identify as?Select all that apply, What is your ability status?Disability is defined as a physical or mental condition that substantially limits major life activity, or history of a condition, including but not limited to blindness, deafness, cancer, diabetes, epilepsy, autism, obsessive compulsive disorder, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis, missing limbs or partially missing limbs, post-traumatic stress disorder, impairments requiring a wheelchair, intellectual disability., What is your ability status?Disability is defined as a physical or mental condition, or history of a condition, including but not limited to blindness, deafness, cancer, diabetes, epilepsy, autism, obsessive compulsive disorder, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis, missing limbs or partially missing limbs, post-traumatic stress disorder, impairments requiring a wheelchair, intellectual disability., What gender do you identify as?, Do you have an impairment that is “long-term” and that, in professional life, hinders your access to, participation in, or advancement in employment?, What is your ability status?Disability is defined as a physical or mental condition that substantially limits major life activity, or history of a condition., What is your ability status?Disability is defined within the meaning of German Social Code IX., What is your ability status?Disability is defined as a total or partial loss of the person’s bodily or mental functions; total or partial loss of a part of the person’s body; the presence in the body of organisms causing disease or illness; the presence in the body of organisms capable of causing disease or illness; the malfunction, malformation or disfigurement of a part of the person’s body; a disorder or malfunction that results in the person learning differently from a person without the disorder or malfunction; or a disorder, illness or disease that affects a person’s thought processes, perception of reality, emotions or judgment or that results in disturbed behaviour, and includes a disability that presently exists, previously existed but no longer exists, may exist in the future or is imputed to a person., What is your ability status?Disability means (a) the total or partial absence of a person’s bodily or mental functions, including the absence of a part of a person’s body; (b) the presence in the body of organisms causing, or likely to cause, chronic disease or illness, (c) the malfunction, malformation or disfigurement of a part of a person’s body, (d) a condition or malfunction which results in a person learning differently from a person without the condition or malfunction, or (e) a condition, illness or disease which affects a person’s thought processes, perception of reality, emotions or judgement or which results in disturbed behaviour., What is your ability status?Disability is defined as a physical or mental impairment which has a substantial or long-term adverse effect on an individual’s ability to carry out normal day to day activities, where “long term” means “has lasted or is likely to last at least 12 months.", What is your ability status?Disabilities include, but are not limited to: Blindness, deafness, autism, cancer, diabetes, epilepsy, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis (MS), missing limbs or partially missing limbs, post-traumatic stress disorder (PTSD), obsessive compulsive disorder, impairments requiring the use of a wheelchair or intellectual disability., What is your ability status?Disability is defined as a physical or mental condition that substantially limits major life activity, or history of a condition, including but not limited to blindness, deafness, cancer, diabetes, epilepsy, autism, obsessive compulsive disorder, cerebral palsy, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis, missing limbs or partially missing limbs, post-traumatic stress disorder, impairments requiring a wheelchair, intellectual disability.
Short answers (3)
- What are your pronouns? (Example: She/Her, They/Them, He/Him, She/They, Etc.) optional
- If yes, can you share the end date of this agreement? optional
- If you answered yes to question 2, please briefly indicate the type of visa and when sponsorship may be required (if known). optional
Pick from a list (7)
- How did you hear about Getty Images? optional
- Have you previously been employed by or contracted to Getty Images, iStock, Unsplash, or Motorsport Images?
- Do you have an active non-compete agreement with a current or former employer that includes Getty Images, iStock, or Unsplash?
- I hereby certify that all the information provided in this application is accurate and truthful to the best of my knowledge. I understand that any misrepresentation or omission of facts may result in disqualification from consideration or termination of employment if discovered after hiring.
- Do you currently have the legal right to work in the country you are applying? optional
- Will you require visa sponsorship now or at any point in the future to work in the country you are applying? optional
- Do you have an Associate's degree, technical certification, or coursework in Information Technology, Computer Science, Cybersecurity, or a related field; or equivalent professional experience in a technology-focused role?
Written answers (4)
- How did you hear about us? (if not listed above) optional
- Current Location (City, State/Country)
- Salary Expectations - Please input salary figure only, no text
- Add Currency