Non-Clinical Nurse Case Manager
LifeHealth, a federal government contractor, is seeking a Registered Nurse (RN) to provide non-clinical case management services to the Arkansas Army National Guard (AR ARNG) and Medical Readiness Events (MRE) 15-19 events per year.
Location:
AR ARNG Medical Readiness Detachment
BLDG 15301
Camp Joseph T Robinson
North Little Rock, AR 72199
Monday - Friday 0800-1630, and weekends for MRE
Job Description:
LifeHealth, LLC is a Service-Disabled Veteran-Owned Small Business headquartered in Littleton, Colorado. We provide medical and dental readiness, clinical staffing, non-clinical case management, and care coordination to the Department of Defense and Army National Guard in more than 20 states.
Traditional Guard Soldiers serve part time and rely on civilian healthcare the Guard does not control. As a case manager, you close that gap through proactive follow-up, care coordination, and Soldier education. The AR ARNG goal is more than 85% of Service members Fully Medically Ready, with 100% as the ideal.
The team supports an estimated annual workload of 425 medical case management Soldiers, 250 dental case management Soldiers, 8,400 medical records actions, and 6,600 Soldiers through PHA/SRP and vaccination events.
Non-Clinical Case Managers coordinate all aspects of the care of individual patients. They ensure proper utilization of services and resources and provide assistance within, between, and outside of ARARNG facilities.
Responsibilities:
Case management
- Plan, assess, coordinate, monitor, and evaluate medical options and treatment services across the care continuum, in line with Arkansas law and military regulations.
- Conduct case intake, assessments, and case reviews for acute and long-term conditions. Initiate limited-duty categories and profiles based on recorded diagnoses or injuries.
- Track the medical status of all assigned Soldiers and report status every 30 days until a disposition is reached.
- Manage each Soldier's case from identification of the condition until the Soldier is medically ready or administratively separated.
- Make sure Soldiers referred by a provider are followed by the case management team.
- Coordinate treatment plans with medical facilities. Request profile exams, evaluations, and audiology exams at the physical exam center.
- Submit case processing, medical documentation, and profile concerns to military or contracted providers.
- Help Soldiers with the physical and psychological aspects of illness or injury through teaching, counseling, and supportive care.
- Educate Soldiers on resources that improve their medical and dental readiness.
Documentation and records
- Chart in eCase and maintain automated referrals in MEDCHART.
- Place all medical documentation from Soldiers and their providers in the electronic record and the hard-copy record.
- Maintain Soldier medical records per AR 40-66, and serve as custodian of medical or dental records as assigned.
- Obtain releases of information and follow HIPAA standards at all times.
Readiness support and analytics
- Serve as a medical consultant to brigade and battalion surgeons on Soldier health risks, medical fitness, and deployability.
- Apply AR 40-501 and other IMR and deployment guidance.
- Compile and analyze medical readiness data from MODS/MEDPROS and prepare reports and recommendations for the Deputy State Surgeon.
- Support Periodic Health Assessment (PHA) and Soldier Readiness Processing (SRP) events, including drill weekends and Annual Training.
Qualifications:
- Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN).
- Current, active, unrestricted Registered Nurse license valid for practice in Arkansas.
- Experience in case management, care coordination, or a comparable nursing role.
- Working knowledge of HIPAA and safe handling of PII/PHI.
- Ability to work independently and with health team members to make sound recommendations.
- Ability to work MRE weekends and travel within Arkansas.
- Able to pass a federal background check and qualify for a Common Access Card (CAC).
Preferred Qualifications:
- BSN.
- Military, VA, or National Guard healthcare experience.
- Familiarity with Individual Medical Readiness (IMR), AR 40-501, and AR 40-66.
- Experience with MEDPROS, MODS, eCase, or MEDCHART.
- Case Management Certification (CCM) or ANCC Nursing Case Management certification.
- Veterans and military spouses are encouraged to apply.
Physical Demands:
Position requires frequent standing or walking. Ability to access files, supplies and equipment. May need to move light equipment or supplies from one place to another.
Work Environment:
- Office-based work at Camp Joseph T. Robinson, with government-furnished workspace, computer, phone, and network access.
- About 15–18 Medical Readiness Events per year, usually monthly on drill weekends. Your work week flexes before or after each event.
- Mission travel to Fort Chaffee and armories statewide, reimbursed per the Joint Travel Regulation with prior approval. Daily commuting to Camp Robinson is not reimbursed.
- Limited telework may be authorized when no hard-copy PII/PHI is involved.
- Eleven federal holidays observed.
H&W: This position receives H&W up to 40 hours/week
Disclaimer:
The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
LifeHealth is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.