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WATERLEAF CONSULTANTS (P) LTD.

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Non-Voice Customer Support Executive

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Description

We are seeking a Non-Voice Customer Support Executive to join our team in Andhra Pradesh. This role is ideal for freshers looking to start their career in customer service. As a Non-Voice Customer Support Executive, you will be responsible for assisting customers through various non-voice channels, ensuring their inquiries are addressed promptly and effectively. Key Responsibilities: - Respond to customer inquiries via email, chat, or other non-voice platforms. - Provide accurate information regarding products and services. - Resolve customer issues and complaints in a timely manner. - Maintain a high level of customer satisfaction through effective communication. - Collaborate with team members to improve service delivery and customer experience. Required Skills: - Strong communication skills, both written and verbal. - Ability to work independently and as part of a team. - Basic computer skills and familiarity with customer support software. - A positive attitude and willingness to learn. This is an excellent opportunity for individuals who are eager to learn and grow in the customer service field. If you are a fresher looking to kickstart your career in a supportive environment, we encourage you to apply.
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