Norterra BackLot - Team Member

We offer competitive pay and great benefits for Team Members, including discounts, a fun work environment, flexible hours, incentive programs, advancement opportunities, 401K Match, and other great benefits.

The BackLot Team Member’s (BLTM) primary responsibility is providing an elevated guest experience through exceptional service and hospitality.

What You Will Be Doing:

Greet guests and make them feel comfortable by establishing a personal connection.
Communicate promptly, courteously, and effectively with all guests, management, and fellow team members.
Be knowledgeable about the BackLot brand, arcade equipment, and items sold to be able to answer questions, make recommendations and upsell.
Maintain the cleanliness of the entire facility, which includes the entry way, restrooms, arcade games, bowling area etc.
Sell/reload game cards, gift cards, merchandise, and handle guest service items.

Conduct redemption transactions for guests at the "Prop Dept”.
Utilize the point of sale (POS) system to reserve bowling lanes for guests and check in/out bowling shoes including sanitization.
Thank guests for visiting as they exit.

What We Are Looking For:

Are at least 16 years of age.

Required to obtain and maintain a current food handler’s card and/or food safety certification.
Available to work nights, weekends, and holidays.

Able to speak, read, write, and understand the primary language(s) used in the workplace and possess basic math skills, be fiscally responsible, and operate a point-of-sale system.

Able to work in a fast-paced, loud environment, with multiple flashing lights, while in a standing position for extended periods of time.