North Sales Manager

Sales Performance Management

• Develop new business opportunities and key accounts, expanding ZIM’s presence in the local market.
• Proactively managing customer accounts, strengthening customer relationships, identifying growth opportunities and optimizing shipping solutions.
• Reporting the marketing information, competitors' information exchange, performance review etc.
• Collaborate with cross-functional teams such as logistics, customer service, and operations to ensure the delivery of high-quality customer service.
• Assist in collection and financial systems management, resolving complex financial and payment issues.
• Any tasks as assignment by Country Sales Manager

Team Management

• Motivate, and supervise a high-performance sales team, monitor and analyze KPI to track the team's sales performance and business outcomes ensuring the achievement of sales targets in accordance with ZIM’S strategy.
• Provide coaching, training, and professional development to team members to enhance their sales and customer service skills.
• Conduct weekly team meetings, review performance, and provide feedback to drive continuous improvement.

Requirements

• Minimum 5 years of experience in the relevant industry (Logistics, Freight Forwarding Service) with at least 2-3 years in management level.
• Proven experience in sales, customer relationship management, and team leadership.
• Ability to analyze data, assess market trends, and drive business strategies.
• Excellent communication, negotiation, and interpersonal skills.
• Bachelor’s degree in business, Logistics, or a related field.