Now Hiring: English-Speaking Ads Support Expert

Now Hiring: English-Speaking Ads Support Expert

Are you organised, solution-focused, and comfortable helping people with technical questions?

Cross Border Talents has an opportunity for an Operations Customer Expert supporting users with online advertising services in Lisbon.

The role involves:

• Handling enquiries about advertisements and account functionality
• Resolving billing, access, and campaign delivery issues
• Explaining policies and helping users navigate platform tools
• Communicating with customers by phone, email, and chat
• Recording cases accurately and following established procedures

What you can expect:

• A structured onboarding and training programme
• An international working environment
• On-site work in Lisbon
• A 40-hour workweek with rotating shifts

Strong communication skills, attention to detail, and a customer-first mindset are essential.

Apply today with your CV in English: alima.zharmukhamed@cbtalents.org.