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NTT DATA - IT Project Manager itil / Service Now / Agile

Summary

Oversee enterprise application and integration projects using ITIL, Agile, and ServiceNow, coordinating teams and stakeholders to deliver on scope, budget, and quality.

We are looking for a Service / Project Manager to oversee service delivery and project execution across enterprise application and integration environments.

Key responsibilities

  • Manage project scope, planning and budget
  • Coordinate internal and external stakeholders
  • Lead governance and reporting activities
  • Manage risks, issues and dependencies
  • Drive service improvement initiatives
  • Monitor service quality and project performance
  • Coordinate resources and priorities
  • Ensure successful project delivery

Required experience & qualifications

  • Higher education degree or equivalent experience
  • Experience in Project and/or Service Management
  • Knowledge of ITIL processes
  • Experience with Prince2, PMBOK or similar methodologies
  • Agile delivery experience
  • Resource and budget management capabilities
  • Strong communication and stakeholder management experience
  • Experience with reporting and governance activities
  • Understanding of software development lifecycle management
  • Languages:
    • Professional working proficiency in English (mandatory)
    • Professional working proficiency in Dutch and/or French (mandatory)
  • Technology environment: ServiceNow, MS Project, Jira, Confluence, ITIL Processes, Agile Tooling, Reporting Platforms and Project Governance Tools.

What we are looking for


A delivery-focused professional with excellent organizational skills and a proven ability to manage complex projects and stakeholders.
About NTT Data:
NTT Data is a trusted global innovator of IT and business services, helping clients transform through consulting, industry solutions, technology modernization and managed services.

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